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Conditions of Use Conditions of Use
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Welcome to RosaCharms.com.
RosaCharms.com provides services to you subject to the following conditions. If you visit our shop or shop at RosaCharms.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future RosaCharms.com service or visit or purchase from any business, if any, affiliated with RosaCharms.com, whether or not included in the RosaCharms.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

For your convenience, here are some links to pertinent sections:

Cookies    Terms for the use of this site

COOKIES
In accordance with the European Cookies Directive all websites serving the Eurpean Community are obliged to obtain your implied consent to use cookies whist you browse.

A cookie is a little text file which the website you visit saves on your computer. Cookies are used on many websites to provide a visitor with access to various functions. The information in the cookie can be used to monitor a user’s activity in order to provide the user with a better experience on that web site. The cookie can only be read by the website where it was created. There are two kinds of cookies:

Temporary (session) cookies
The first kind of cookie is called a session cookie. During the time you surf a site, this cookie is saved temporarily in the memory of your computer, for example to keep track of what language you have chosen. Session cookies are not stored permanently on your computer, it will disappear when you close you leave our website.

Permanent cookies
This is the other kind and is still present on your computer after you leave the website. This kind of cookie is used by the shop so it can "remember" and identify you. Without this cookie websites owned by businesses such as banks, information sites where you login and some shopping sites with interative cart systems would likely not function properly.

The purpose of a cookie is to make sure that it is you and no one else who is making, say, a transaction with a bank, a comment on a social networking site or a purchase on a shopping site. for example, on this site if you log out before you have checked out, the products in the shopping cart are not removed. This way you can come back later and check out, or empty the shopping cart. Cookies make safer and more convinient for you as a customer.

So, in order to use all the functions on our site, your browser should be set to accept cookies from us. If you choose not to accept our cookies you can still browse the site, but it may not function as well as it would if you allowed us to use cookies and some of the functions will not work.

If you are using Internet Explorer, the acceptance of cookies is set as follows: Click on "Tools" and select "Internet Options" from that menu. Select "Privacy" and set the cookies as you prefer. You can also use "Advanced" for specialized cookie treatment.

You can remove all cookies from your computer like this: Click on "General" and select the option "Web History" then the option "Remove...". Then select "Remove cookies". You can also remove other types of information stored on your computer from this menu.

Other browsers will have similar controls. You can find their functionality in the help menus for the applications.

Terms And Conditions For The Use Of This Website

PRIVACY
Please review our Privacy Notice, which also governs your visit to RosaCharms.com, to understand our practices.

ELECTRONIC COMMUNICATIONS
When you visit RosaCharms.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of RosaCharms.com or its content suppliers and protected by the laws of United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of RosaCharms.com and protected by United Kingdom and international copyright laws. All software used on this site is the property of RosaCharms.com or its software suppliers and protected by United Kingdom and international copyright laws.

TRADEMARKS
All trademarks, service marks and trade names of RosaCharms.com used in the site are trademarks or registered trademarks of RosaCharms.com

LICENSE AND SITE ACCESS
RosaCharms.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of RosaCharms.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of RosaCharms.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of RosaCharms.com and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing RosaCharms.com's name or trademarks without the express written consent of RosaCharms.com. Any unauthorized use terminates the permission or license granted by RosaCharms.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of RosaCharms.com so long as the link does not portray RosaCharms.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any RosaCharms.com logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. RosaCharms.com does sell products for children, but it sells them to adults. If you are under 18, you may use RosaCharms.com only with involvement of a parent or guardian. RosaCharms.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

NOTICE
RosaCharms.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to RosaCharms.com or any of its affiliates.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. RosaCharms.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant RosaCharms.com a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant RosaCharms.com and any affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify RosaCharms.com or any affiliates for all claims resulting from content you supply. RosaCharms.com has the right but not the obligation to monitor and edit or remove any activity or content. RosaCharms.com takes no responsibility and assumes no liability for any content posted by you or any third party.

COPYRIGHT COMPLAINTS
RosaCharms.com and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, email us with your complaint.

RISK OF LOSS
All items purchased from RosaCharms.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. However, unless specifically requested otherwise by you, for your protection we always ship using insured post. Upon recouping the total amount of the order for any lost item(s), we will compensate insured losses in full.

ITEM DESCRIPTIONS AND OTHER CONTENT
RosaCharms.com always attempts to be as accurate as possible with all information on this website. Specific information contained on this web site have the following warranties:

Product Descriptions - our product descriptions may contain a brief or long decription of the item with measurements, weights, fitting sizes, advice, prices, pictures, options available, and any other pertinent information. We warrant that all our items are described within reasonable tolerances given the materials used to make them. Where we are offering items which are made to standard qualities (metal, dimensions, etc) we rely on the tolerances which are reasonable for such products during the manufacturing process. With metals, most items will have little variation in their dimensions, though chain lengths may be +/- 1/4 inch depending on the product. Where we are offering items which by their very nature have variation, such as naturally occuring gemstones or organic materials like pearls, we may not photograph or describe each item individually so there may be variations in colour, size, shape or any other aspect of the item within the bounds of what is resonable with respect to naturally occurring materials. These variations are not errors and the items are considered within specification when considering returns.

Other Information - RosaCharms.com does not warrant that other content on this web site is accurate, complete, reliable, current, or error-free.

Items not as decribed - If an item offered by RosaCharms.com is not as described, your sole remedy is to return it in the same condition as that which it was sent out. If we find the item to be not as described then we will refund your full purchase including any return postage in line wth the Sales Of Goods Act 1979 and any ammendments.

Personlised or bespoke made items - If an item offered by RosaCharms.com has a personalised aspect which you can choose to modify (such as an engraving or non-standard length chains, etc) or is bespoke made or modified to your requirements, these are governed by the following additional terms and conditions:

1. Personlised goods purchased via the website - your specifications and instructions are added to your order and will be exactly followed. RosaCharms.com will not necessarily contact you to confirm the specifications or instructions given and cannot be held responsible for any errors in your these specifications or instructions. If the goods RosaCharms.com produces are not to the specifications or instructions provided by you, then the goods will be re-made at the expense of RosaCharms.com and your full return postage will be compensated at the cost marked on the postage label to a maximum of the lowest rate of Royal Mail special delivery for 100g inland UK. NB: If you are an overseas customer please use the help-desk to open a ticket prior to returning personalised goods which are not to specifications and we will instruct you as to how to return these goods which wil be paid for by RosaCharms.com . If RosaCharms.com cannot make your goods to your specification, then we will let you know and you can either modify your instructions to meet the requirements of the personlised item or we will refund your payment

2. Bespoke goods ordered - if you have asked RosaCharms.com to make you a personlised charm or any other bespoke item, full terms and conditions for bespoke manufacture will be sent to you before starting any manufacture or taking any payments.

You must allow reasonable tolerances to the specifications (for example +/- 1/4 inch for silver chain lengths due to link sizes, etc) and reasonable time (for example, at least 6 weeks for personalised goods bought via the website or 3 months for a bespoke charm) to make reparations for any errors we make in manufacture. If RosaCharms.com agrees to make any bespoke or personlised items and cannot deliver your goods to your specification after this reparation time, we will refund all your payments made once you have returned the goods.

Typographical Errors - In the event that a product is mistakenly listed at an incorrect price, RosaCharms.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. RosaCharms.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, RosaCharms.com shall issue a credit to your credit card account in the amount of the incorrect price.

OTHER BUSINESSES
RosaCharms.com may provide links to the sites of any affiliated web sites, companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their web sites. RosaCharms.com does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY RosaCharms.com ON AN "AS IS" AND "AS AVAILABLE" BASIS. RosaCharms.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, RosaCharms.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OTHER THAN THAT DESCRIBED. RosaCharms.com DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM RosaCharms.com ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RosaCharms.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW
By visiting RosaCharms.com, you agree that the laws of England and Wales, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and RosaCharms.com or any affiliates.

INDEMNIFICATION
You agree to indemnify, defend, and hold harmless RosaCharms.com, its officers, directors, employees, agents, affiliates, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

DISPUTES
Any dispute relating in any way to your visit to RosaCharms.com or to products you purchase through RosaCharms.com shall be submitted to confidential arbitration in England, except that, to the extent you have in any manner violated or threatened to violate RosaCharms.com's intellectual property rights, RosaCharms.com may seek injunctive or other appropriate relief in any court, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing in England and Wales. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, posted on this site. These policies also govern your visit to RosaCharms.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

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